IHOP Reviews and Complaints ^{All Reviews}

User comment:

Ok, so my wife and I decided to stop at IHOP 1441 E. Main, Barstow CA STORE # 919. First off after we got to our table, I witness customers showing angryness, with an open mind and having worked in the business myself I was impartial at that point. Things did start to go south from there, Our Waitress showed up about 5 to 10 minutes after we sat down, she did then took our order. Food took a while, food was cold and incomplete, she promised but forgot to bring ketchup or Tabasco, I got up and swiped them from another table. Then my food came with only one toast, I requested a second one, which I did get and got charged for ($1.79), I requested some serrano peppers which I also got charge for. My waitress (Jessica) was quick to bring our bill as well as charging for the pepper and the slice of bread. And while I sow her walking by, she never made the effort to clear our dirty dishes. You know, I don't mind paying for extra things that I asked for, however I also believe in satisfying customers, I walked out of that place with a bad taste, I considered myself a 20% tipper, Jessica only got a $1 from me, I was so pissed off! only then I realized what I witness earlier was a big hint of what it was coming. Writing this comment just gives me a bit of satisfaction and it will be a long time for me to visit I HOP again.

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