IHOP Consumer Complaints All Reviews

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IHOP Reviews

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  • IHOP- Completely disgusting and unreal experience

    We went for breakfast/lunch. My husband ordered a turkey/avocado combo. When it was brought to our table, no avocado? We asked our server and were told "they were out"..So the cook's made it, it was probably seen by a number of server's, but brought to us w/no avocado. I ordered grilled chicken salad, got crispy chicken. Little girl threw up behind us ,and the staff handed the Father of the little girl a towel for him to clean it up..REALLY?? Last but not least, not even away from our table and a bus tub is plunked down smack in the middle of our table..UNREAL~~ Manager... More...
    (Restaurants, Fast Food, Coffee)
    tbernardi's Picture   tbernardi    0 Comments   Comments
  • IHOP in Trinity, FL

    This restaurant has a very unpleasant odor and smells musty. It is very unappetizing and made my husband and I very uncomfortable. We looked up at the ceiling and it is disgusting. There are large grey areas in many places that are either mold or dirt. . Certainly not someplace we want to eat at again. Our waitress was very nice and the food was decent, but we won't be going back due to the odor and dirty ceiling--it is very unappealing and makes you wonder what the kitchen looks like. More...
    Marlb's Picture   Marlb    0 Comments   Comments
  • IHOP on 4840 South Laburnum Ave., Richmond,Va 23231

    I just had the worse experience eating out in 46 years. This IHOP is the worse. I ordered scramble eggs & cheese sandwich on light toast, waffle,turkey sausage & orange juice. I received some processed eggs out of a box,ice cold waffle & some dirty utensils. The eggs wasn't on the bread. I sent it back to have the order recooked. I get some running eggs this time still not on bread. I didn't eat nothing. Left the 2nd order on the counter. I pd. $54 & gave the waitress a $18 tip. I call Corp.& they tell me I gotta ask for eggs out of a shell. Y they don't... More...
    (Restaurants, Fast Food, Coffee)
    Manthony's Picture   Manthony    0 Comments   Comments
  • Dirty Cups

    Whilst dining at iHop, El Paso (6080 Gateway East), the waiter brought dirty cups to our table and proceeded to pour coffee. I told him that the cups were dirty and pointed out that there was lipstick on one of the cups. He apologised, took them away only to return with more dirty cups. Coffee cancelled!! We had breakfast but we certainly will not return to this iHop restaurant. I'm happy to try another iHop, but if that is the same it's no more iHop for us. My friends who I've told about this were pretty disgusted too. Pull your finger out iHop, dirty cups are not acceptable. More...
    Jimbo999's Picture   Jimbo999    0 Comments   Comments
  • Little Rock Arkansas area customer service.

    We've been to 2 Little Rock IHOPs in the past month. I was planning to order a double blueberry pancake special and, since I don't care for IHOP hash browns (maybe training should be given in what scattered and well done means), I requested an extra pancake in place of the hash browns as I have done before on numerous occasions. I was told that "management" no longer allowed that kind of substitution. Only some other kind of potatoes could be substituted. Needless to say I was disappointed. And what I'm disappointed in is the poor customer service, the attitude... More...
    (Restaurants, Fast Food, Coffee)
    ysadfa's Picture   ysadfa    0 Comments   Comments
  • lousy service

    Had breakfast at store #3449, in Ypsilanti, MI. I have been going there several times, since our move to the area in July 2014. I went to go online and take the survey on the ticket, but the 3 days expired so I couldn't comment in that forum. Really, IHOP? If you wait 4 days then you won't have to hear about the problems with your store? That doesn't make the bad experience evaporate! On most occasions, I will say the service is poor to average. These girls they have as servers in over half of my visits, don't come around to the table often enough to check on you. At... More...
    (Restaurants, Fast Food, Coffee)
    electrictom's Picture   electrictom    0 Comments   Comments
  • IHOP

    Hello I feel Ihop can do better. I also think it should only be a breakfast and light lunch menu resturant. The dinners should just be saved for the diners and other chain returants that carry better dinner menues with real dinner foods. Also the maintnance as well should be looked at as well it can be dirty somtimes. There is a lot you can do to Ihop in better terms a lot that needs to be fixed. Well I hope my encouragement worked maybe we all will be seeing an all breakfast/lunch menu, who knows maybe a little buffet will be thrown on the side to. Thank you for letting me share I... More...
    (Entertainment, Movies, Events)
    kwiss12491's Picture   kwiss12491    0 Comments   Comments
  • Where's David?

    The IHOP at 6109 Financial Plaza, Shreveport, Louisiana is a place that my family and I have visited for years, many times a week. Lately their service has become deplorable. Servers are rushed, and unattentive, which creates a problem for my family. IHOP is well known as a family restaurant where patrons can enjoy a friendly meal in an atmosphere of hospitality and this IHOP just doesn't measure up to that standard. Once upon a time there was a server there named David, who by all means wasn't the speediest or even most accurate server but made up for it with his personality... More...
    (Restaurants, Fast Food, Coffee)
    ladybug318's Picture   ladybug318    0 Comments   Comments
  • not impressed

    I was very excited to eat at a reseraunt that we don't have in my home town. I was disappointed when my water did not taste good, and there was a little something floating in my milk. I had asked for no hashbrowns with my meal as they were included on the menu and they were on my plate anyway. Also, my mother's order was not correct, she had asked for the grain type of pancakes with blueberry on top, and she got just blueberry. More...
    (Restaurants, Fast Food, Coffee)
    e23mac's Picture   e23mac    0 Comments   Comments
  • management

    We go to IHop's every Sunday after church, today we were very disturbed by the action of the manager (Barry). The girl Shelly Hamberlin usually works at the front to seat customers and Barry was very rude and obnoxious We had never seen him before. Shelly is usually the only one there and he was talking down to her. we are not the only customers who noticed this. She has been the hostess for a long time and does a very good job. The restaurant was very busy but alway is on Sundays and maybe Barry was nervous or something. We thought maybe he was drunk. Everything usually goes... More...
    (Restaurants, Fast Food, Coffee)
    1981pete's Picture   1981pete    0 Comments   Comments
  • Disappointing visit

    I visited IHOP #5514 on 4/18/11 at noon. A woman outside near the newspaper stand shared with me that the computers were not working and it was hard to run a restaurant without computers, so I assumed she was an employee. I should have reconsidered going inside, but was craving some pancakes. Service was very disappointing--once my food was delivered, I never saw the waitress again. I had to approach her near the kitchen to get a check to pay. The food was also disappointing--eggs way over-cooked. Ordered Simply Fit 2x2x2. Since she did not come by to check on my food, I had no opportunity... More...
    (Restaurants, Fast Food, Coffee)
    msincl6415's Picture   msincl6415    0 Comments   Comments
  • Okay, but not great

    I very much like IHop, just not this location. While having the best pancakes in town they still have lots of room to improve in other areas. Their service is very inconsistant (one day everything is good and next day the service is poor). I have had to on a number of occasions have someone track down my server, so I could place an order. The servers often go on a smoke break without in any regard the tables they have. Also I wish their cooks could just learn to cook a good bath of hash browns. All other IHop locations I have been to have hash browns that are golden brown and crispy on the... More...
    (Restaurants, Fast Food, Coffee)
  • never ending pancakes

    I asked for never ending pancakes with apples and whipcream. I didn't find out until I got them that I would be charged a dollar for the toppings. Not only that but I would have to pay another dollar each time I asked for more pancakes. Didn't get anymore pancakes. I wish I had just ordered the special pancakes for 1 more dollar than the never ending pancake. I would have got 4 pancakes and no extra charge. I really loved IHOP and now I am really turned off. I did let them know about it and he looked at me like well that's the way it is. The serves was slow and the new guy... More...
    (Restaurants, Fast Food, Coffee)
    kellyj1965's Picture   kellyj1965    0 Comments   Comments


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