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IHOP Complaint - ihop Service - IHOP #4771
IHOP Complaint

IHOP Complaint

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ihop Service - IHOP #4771


On July 4 this past Saturday in Boardman, OH my husband and I attempted to get a meal. After a 10 minute wait to be seated we waited another 5 - 10 minutes before our waitress showed up complaining, "I take a few minutes to call my daughter's doctor and come back to find no one has drinks." We ordered our drinks and food at that moment. The drinks came but after 20 minutes the food had not arrived. We got up to leave and the waitress stopped us. After we explained why we were leaving she had us wait while she checked our ticket. She came back to tells us it had only been 17 minutes and burgers take longer than pancakes. We insisted on leaving. We were stopped by the manager and one other person with an offer to pay for the meal. We refused.
In our car we realized we had been inside the restaurant for an hour.


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