IHOP Complaint

IHOP Complaint

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worst life experience - Breakfast Fiasco


Went to IHOP number 36-229 here in Orlando and the 2 of us ordered stuffed French toast and a Smokehouse combo. after about 14 minutes the food came and was stone cold. Asked for the manager, who promptly arrived. told him of the problem he said they would redo the meals. 4 minutes later, meals came again, also cold with extra crispy bacon. Toast was cold with solid butter. by then we were both disgusted with the experience. The manager guy said he would take the stuffed french toast off the bill. I lost my appetite and only had 5 to 10 percent of the food. paid the bill $13.51 which was left after the meal was removed. Being in management in the same field, I would have comped the whole check and provided a voucher for another meal sometime in the future. Have eaten at IHOP's all over the country and by far this was the most tragic meal I have ever gotten at an IHOP.


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