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IHOP Feedback - IHOP bad service
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IHOP bad service


IHOP had always been our favorite restaurant on the mainland, so when we moved back here to Hawaii we went to out favorite breakfast place and to our surprise we were very disappointed. First of all our wait for a table of 6 took a bit of time, normally if it was busy that would be understandable, but the restaurant itself was not busy, maybe around nine tables busy at the most & it seemed like they were ignoring us, secondly my coffee didn't come until all the drinks came, I was a little fidgety about that since the waitress was just kinda standing by the ordering station & kinda dancing to the music that was playing, so that kinda got me wondering since normally they give you the coffee first, but I said oh well that's okay I guess, then the food came, my pancakes seems very dry, but my husband was upset cause his almost seemed uncooked in the middle of his, then my nieces garlic bread which comes with her pasta dish didn't come & she had to ask for it. What made my husband mad is that they actually forgot my sons toast that comes with is meal, so we had to remind them about it, & it actually came when my son was done eating his meal. This experience wouldn't have made us this upset if this was the first time giving us bad service, but this was actually the second time around, we were giving them a second chance to redeem themselves!


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